Positions primary responsibility is to provide subject matter expertise and support to the field sales organization to complete the sale of solution
offerings by understanding the customer needs and/or problems and then targeting the appropriate solutions
Position is responsible for creating a winning approach that highlights unique capabilities in solving the need or problem at hand; Consulting approach
is used to build solid customer relationships whereby the incumbent becomes a credible and consistent source of expertise within the account;
Articulates solutions in terms of ROI to the client
Position will work with a number of technical support resources and solution architects in the creation of proposals and delivery plans, position must
therefore develop a successful working relationship with the support teams so that successful handoffs can take place and problems/issues can be
proactively identified and solved
Responsibilities include determining regional impact (Multi-National Accounts), Proposal creation, Establishing bid/project team as needed,
Establishing bid strategy, Determining Terms and Conditions (incl. pricing) with CS operations or other support teams, Reviewing proposal before
submission, Presenting proposal to internal Bid-Review team as needed and obtaining approval, and Presenting proposal to customer
Role required to negotiate terms and conditions with customer within approved guidelines
Role required to produce Win/Loss Report, Engage in post-sales activities
Act as escalation point for roll-out issues; Revisit projects and detect new opportunities to grow wallet share
Assist Account Support Manager in confirming revenue recognition
