Inside Sales Executive - High Tech Industry-Atlanta

 
 

Details

Location: Daluth, GA Industry: Consulting Services
Base Salary: $70K-$80K Required Travel: No
Other:   Relocation Covered: No

Description

POSITION SUMMARY & KEY AREAS OF RESPONSIBILITY:

  • Position required to provide the highest level of customer service to small, medium, or large, strategic accounts; Accountable for the relationship management of assigned customer base and ensuring that all customer requirements are identified and met;
  • Responsible for cross-selling solution offerings to current customers and driving new business to a list of prospects as assigned within their territory; Requires strong relationship management, sales support, and account maintenance/management skills in order to ensure a high level of customer satisfaction and work to maximize revenue and profitability
  • Schedule and conduct regular meetings with customers to review pricing and procedures, discuss customer-specific issues, review performance/value, position new solutions and collect outstanding invoices
  • Promote customer confidence in company, which will lead to long term business relationships
  • Fulfill the role of expert on all customer requirements for the assigned accounts and escalate any issues, as necessary, to the appropriate parties
  • Identify, document and inform appropriate parties of any account-specific requirements (i.e., billing/invoicing, shipping, etc.)
  • Obtains customer or industry information that assists in responding to customer's needs and requirements; Understands the formal and informal decision making process within each of the accounts
  • Targets pre-identified prospects and existing customers within an assigned territory
  • Services local clients, typically with responsibility within a single territory/Area
  • Partners with other business units to expand cross-sell opportunities Recognize the customer's key challenges in their business operations and identify products and solutions to the customer's area of need
  • Identify possible opportunities for other business unit or division solution offerings
  • Respond constructively to minimize difficult or negative issues and partners with internal support groups to ensure total customer care
  • Tracks the sales process through monthly forecast submissions for assigned accounts; Designs a plan to effectively manage his/her assignment in order to maximize incoming revenue and profits, and to meet the annual quota objectives Position responsible for primary accountability for ensuring that assigned accounts are being properly serviced by company in a manner that reflects commitment to delivering high quality products and services
  • Track growth/decline within accounts, measuring by number of units sold dollar volume, or product usage Required to coordinate customer and stock orders, maintain inventory levels at customer sites, and work directly with Manufacturing and Pricing to resolve day-to-day operations involving buy-out programs, product quality or pricing discrepancies
  • Manage account receivables that are outstanding to ensure that orders are not withheld
  • Communicate price increases driven by the industry to the customer in a timely manner
  • Leverage all support groups and internal resources in order to service the customer in order to retain and potentially grow the level of business in each assigned account
  • Identifies major competitors in the account and assess the competitor's products/services, and compares their strengths and weaknesses relative to Fast-paced, multi-functional tasking expected



Qualifications

  • Bachelors Degree in a related discipline preferred
  • 3-5years of related experience
  • Excellent PC/Computer skills
 
If you are interested in this position, please click here and attach your resume for consideration.

 

 
     
23337 Lago Mar Circle, Boca Raton, FL 33433 Phone: 561-394-8045 Fax: 561-394-4645


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